Wednesday 7 February
Many employers will find that during some point of their careers, they will be involved in handling a disciplinary or a grievance. There is very specific legislation as to how a disciplinary/grievance procedure should be carried out, which can be a minefield for employers.
Managing conflict and difficult situations at work can also be commonplace – whether it’s a dispute over salary, tension between employees, or having to deliver bad news; unfortunately conflict at work is inevitable.
We will guide you in a step-by step way through these situations leaving you with confidence to proceed.
This workshop will cover:
Recognising and understanding when a situation needs to be managed, using a disciplinary or grievance procedure
Full guidance and tuition in how to apply the ACAS Code
Guidance as to how to respond to and manage conflict and internal tension
Coping strategies for dealing with difficult people and difficult situations
- Support to reduce the effects of disputes in your team
Cost £160 per delegate