Converged and TechFest To Help Protect Charities From Cybercrime


2nd February 2021

IT and cyber security company Converged Communication Solutions has teamed up with Scottish charity TechFest to help other charities better protect themselves against online crime, with a new virtual event taking place during CyberScotland Week.

The free workshop, Cyber Security Basics for Charities – a chance to learn, question and build cyber confidence, will be held at 11am on Wednesday, 24 February. The session will be delivered via video conferencing platform Zoom, featuring a 45-minute interactive presentation with a Q&A opportunity at the end.

As organisations have transitioned to remote working and are relying on digital communication more than ever, many employees and volunteers have fallen victim to cyber threats.

According to research from Ecclesiastical Insurance*, 95% of charities now work from home. With only half of these organisations taking the necessary steps to increase cyber protection for staff working remotely, resulting in one third of charities falling victim to cybercrime.

Working together, TechFest and Converged aim to bring an entry level understanding to those at the start of their cyber journey. Topics covered will include, how cyber security affects an organisation, why cyber criminals target charities, what the different types of attacks are and how individuals can identify risks.

The tech specialists will also simplify common IT and cyber jargon and explain techniques used by hackers, such as social engineering. This pieces together information from social media profiles in order to access an individual’s personal data and hack into accounts.

TechFest and Converged have created a poll for attendees to identify areas of concern in advance so these can be addressed during the event.

Managing director at TechFest, Sarah Chew, said: “As a charity ourselves we can struggle to feel confident in the field of cyber security, but by working with Converged Communication Solutions we’ve been able to better our knowledge.

“We really want other charities to benefit from this information as unfortunately, charities do not have the same kind of expensive software, or IT departments who specialise in this area, to help protect them from such crimes.

“Many people don’t realise the severity of sharing personal data and how easy it is for cyber criminals to use it against you, even when you think you are being cautious - and this goes for your business and personal data.

“This is why we’ve chosen to deliver this event during CyberScotland Week, which aims to make Scotland more cyber aware and resilient. The information from Converged is so informative and will really help delegates understand how we can all protect ourselves better and make us think twice about the kind of information we put online.”

Robbie Ross, chief security officer, at Converged Communication Solutions said: “It’s a sad fact that cyber criminals do not care who they target and therefore it is vital that charities are as prepared as any business for a cyber-attack.

“Unfortunately, though, when it comes to cyber security, very often charities can be at a disadvantage and we want to change this. A huge perceived barrier is around lack of technical skills or know-how, but we want to assure charities that good cyber security practices are entirely achievable without these. It is time to take away the stigma that cyber security is ‘techy’ and ‘geeky’.

“Many of us do this job for the simple reason that we don’t want to see people and businesses falling victim to cybercrime, especially when there are simple steps, they can take to protect themselves.

“For this reason, we made a commitment to reach as many charities as possible this year, to arm them with the fundamentals and the tools required to more confidently protect their organisation from threats. Our partnership with TechFest underlines this ambition.

“What I would say to anyone who is wondering where on earth to start or is afraid that they won’t understand cyber security, is that this event has been created with you in mind.”

The Cyber Security for Charities – a chance to learn, question and build cyber confidence, presentation will be recorded for future access, and for charities to refer back to as a training tool. To register for the free event, visit Eventbrite at 

CyberScotland Week runs from Monday, 22 to Friday, 28 February and aims to make businesses, organisations and individuals more cyber aware and resilient.

TechFest is an Aberdeen-based charity that aims to engage young people in the four main STEM subjects (science, technology, engineering and mathematics). Alongside a year-round programme of STEM education events, it runs Aberdeen and north-east Scotland’s annual festival of STEM. In 2020, the event went digital for the first time in 27 years, reaching audiences on a global scale. For more information on TechFest’s work, visit

Converged Communication Solutions is an independent, Aberdeen-headquartered IT support, telephony and Internet service provider. Established in 2005, the company has grown from a two-man operation into a fully integrated communications company with around 30 staff, which includes a strong technical support team. The firm provides organisations across Scotland with a single and accountable service for their telephony, Internet, networking and cybersecurity requirements. Converged is an official partner of CityFibre’s Aberdeen project and has a strategic partnership with leading data centre provider brightsolid. More information about Converged Communication Solutions is available at or telephoning 01224 656380.

Converged Communication Solutions

Converged Communication Solutions is an independent, IT support, telephony and Internet service provider. The company was formed to address a requirement in the IT and Telecoms industry for a service provider driven by cost-effectiveness, commitment to excellence and accountability to their clients.

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