Dundee’s main bus operator has another new tool to help customers plan their journeys in safety and comfort, with a busy bus tracker now available on its app.
Before boarding any bus customers can check how busy any vehicle is before it arrives, ensuring passengers can distance on board, according to government guidelines. And because full frequencies have been restored on all of the busiest routes, customers choosing to wait for the next service won’t have long to wait.
Managing Director Christine McGlasson said: “Now that lockdown is easing, we’re expecting to see new and returning customers and so we’re doing as much as we possibly can to inform and reassure everyone that our services are as safe as they can be. As well as providing customers with more information about their journeys, we are still sticking to a rigorous cleaning programme; alongside the usual sweeping, wiping and periodic deep-cleaning, we also carry out disinfectant fogging and touch-point cleaning at Ninewells Hospital.
“Every bus is now fitted with air filters which help to 'stop the spread' by filtering out microbes and other particles. And there are limits on seating, with rear-facing seats cordoned off and everybody else advised to sit facing forward. When customers also wear face coverings this means our services are one of the safest public places you can be.”
Xplore Dundee’s Six Simple Steps for Getting Back on the Bus can be found at their website xploredundee.com.
The customer service team is also ready to help anyone who hasn’t travelled for a while and has questions about routes, timetables or tickets. The Travel Centre on Commercial Street is open from 1000 to 1400 on Mondays, Thursdays and Fridays.
As Dundee's principal public transport provider, we fulfill around 35,000 passenger journeys every day. Our service is part of the fabric of the city - carrying people where they need to be, and employing more than 300 people.