Free WorldHost Training Passes Available

Published

13th November 2013

People 1st Training Company is lending its support to small and medium businesses by giving away 5000 free passes for its WorldHost Insights online customer service training programme.

Businesses with up to 250 staff are able to claim free passes for the e-learning programme, which includes elements of the training used to prepare thousands of staff and volunteers for the London 2012 Olympic Games.

Over an hour-and-a-half course, WorldHost Insights gives staff an introduction into how to connect with customers, communicate effectively with disabled customers and those from other cultures and go the extra mile. It also includes opportunities for participants to test their skills and knowledge and ultimately learn why their role has such an impact on the customers\' experience.

The programme is designed to help staff who have never been trained in customer service and those who want to refresh their skills. Participants receive an official WorldHost certificate on completing the programme.

The 5,000 free passes will be allocated on a first-come, first-served basis. Businesses and employees can claim their passes by visiting sme.worldhost.co.uk.

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