Stagecoach Calls on Bus Passengers to Nominate Their Customer Service Champions


18th February 2014

Stagecoach Group has launched its 2014 Champions Awards for employees – and this year is inviting bus and coach passengers to nominate their favourite member of staff for the Customer Service Champions Award.

This is the fifth year of the company’s Group-wide Champions Awards which recognise staff achievements in a number of categories including safety, environment, health, innovation, community and customer service.

The awards are open to employees across Stagecoach’s bus and rail operations in the UK and North America and more than 70 staff members have been honoured for their outstanding efforts over the past five years.

This year Stagecoach is calling on the help of its local bus customers to nominate their favourite employee – it can be a driver, customer service assistant, inspector or any other member of the Stagecoach team.

All employees nominated will be in with a chance of winning a gold, silver or bronze champions award along with a cash prize.

In addition, customers who nominate a winning employee will also receive a cash prize*. The customer who nominates a gold award-winning employee will receive £500, the customer who puts forward a silver award-winning employee will receive £250 and the customer who nominates a bronze award-winning employee will receive £125.

Managing Director of Stagecoach East Scotland, Andrew Jarvis, said: “We know many of our staff have a great relationship with our customers and the job they do is appreciated by many local people. This is a chance for our customers to help local staff gain recognition at a national level as well as potentially winning a prize themselves.

“We hope people will take the time to nominate their favourite Stagecoach employee across East Scotland.

Customers who wish to nominate an employee should email giving details of the staff member and an explanation of why they believe the employee deserves to win an award. The deadline for nominations is midnight on Friday 28 March 2014.

For further information about Stagecoach Group visit


* Please note – in cases where more than one customer has nominated a winning employee, the prize will go to the customer who emailed their nomination first. Employees or family members of staff who work for any Stagecoach company are not eligible for these cash prizes.

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