Rossie have a job role Vacancie for a 37 hour position.
Hours: 37 per week, Monday to Friday
In support of the Executive Business and Facilities Manager, maintain and develop Rossie's critical systems to ensure they operate constantly and efficiently. Maintenance of internal technology inclusive of ICT infrastructure and data Integrity.
JOB DESCRIPTION:
Provision of technical and specialist support for hardware and software for end users:
a) Act as a point of contact for internal organisational enquiries and ensure identification and resolution of any ICT related queries;
b) In consultation with the IT Manager, ensure that organisational ICT hardware is maintained and replaced as required;
c) Escalate any necessary queries to third party support (external) if required ensuring timely follow up to all enquiries;
d) In the absence of the IT Manager, make contact with contractors or external suppliers and clearly communicate technical issues and Rossie standards;
e) In consultation with IT Manager, liaise with suppliers, request quotes and purchase equipment in accordance with policies, budgets and operational demand.
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Rossie Young People's Trust
Rossie Young People's Trust is a registered Scottish Charity and our services include care, education, health and specialist interventions for both boys and girls aged 10 – 18 years.
