A Dundee orthodontic practice, which prides itself on transforming smiles, has been hailed the ‘Services Business of the Year’.
Beam Specialist Orthodontic Practice won the accolade at The Courier Business Awards on Friday 27 November 2015.
Hosted by BBC’s ‘The Apprentice’ and ‘Countdown’ presenter Nick Hewer, with entertainment provided by ITV’s ‘The Voice’ winner Steve McCrorie, the glittering awards ceremony was held at Fairmont Hotel, Andrews and attended by almost 600 industry leaders from throughout east central Scotland.
The Services Business of the Year category, the most hotly contested in this third year of awards, recognises strong customer satisfaction and service excellence, commercial success, as well as a proven commitment to developing new talent and local procurement.
The contemporary and dynamic specialist practice, which opened in 2007, is owned by specialist orthodontist Ruaridh McKelvey and his wife, qualified dentist Jane Adams and welcomes patients from throughout Dundee and Angus, Perthshire, Fife, Aberdeenshire and Central Scotland. Beam’s sole focus is to create beautiful smiles for people of all ages and prides itself on offering a truly different type of orthodontic service with a customer-centric approach at its core, delivering exemplary service and care to the highest standard. The practice has grown rapidly, with patient numbers doubling between 2010 and 2014.
The accolade adds to Beam’s impressive awards portfolio, having won the coveted Dentistry Scotland ‘Best Specialist Practice’ award in 2011, 2012 and 2013, as well as ‘Practice of the Year – East’ in 2012. Beam was also voted ‘Highly Commended’ in the ‘Best Dental Team’ category in both 2011 and 2012.
However, as Mr McKelvey explained, The Courier Business Award is a particularly special win – “We are proud to have won several dentistry awards over the years but this particular award saw us competing against other local businesses, in a huge range of sectors. Of course, the fact that we won the most hotly contested category, as well as being up against other dental practitioners, added to the thrill and sense of achievement.
“A huge part of our success can be attributed to our team who, due to our investment in them, enable us to innovate, develop and give our patients expert, friendly service. The customer experience is at the centre of our thinking, with 96% of our patients being ‘delighted’ at the end of their treatment and, with this exciting new award, we are further motivated to improve their experience.”
For more information, pop into 36 South Tay Street, telephone (01382) 202604, email smile@beamortho.com or visit www.beamortho.com.
Beam Orthodontics
Beam is an established and progressive Specialist Orthodontic practice, providing orthodontic treatment to patients across Tayside, Fife, Perthshire and Angus.
Grainger Public Relations
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