Discovery Credit Union receives Volunteer Friendly Award


29th September 2017

We are delighted to announce that Discovery Credit Union is officially a Volunteer Friendly organisation after receiving the Volunteer Friendly Award at the City Chambers yesterday (Thursday 28th September). We have achieved this accolade for the way we involve and manage volunteers in our work following the five strands of the Volunteer Friendly Award standards.

We have 16 volunteers involved in 4 different roles from Collection Point Assistant to Director. We appreciate the commitment and time from each volunteer and rely on each volunteer’s experience, skills and kindness to provide our service and reach out to the communities in Dundee and the surrounding areas.

The Volunteer Friendly Award is given for excellent volunteer management practice and we had to provide evidence that we manage our volunteers effectively, treat them fairly, train and support them in their role, offer them the opportunity for personal development and celebrate the contribution they make to our organisation, following the five strands of the Volunteer Friendly Award. Overall this shows our commitment as an organisation to involving volunteers in satisfying and rewarding roles.

“Volunteers are the heart of our project. They form our board of directors and are at the centre of our organisation providing services to local communities and keeping Discovery Credit Union operating. We do our best to ensure every volunteer is treated as an equal member of the organisation and recognised for the contribution they make. “ Carole Smith, Member Services Manager, Discovery Credit Union

To find out more about the Volunteer Friendly Award visit

To find out more about Discovery Credit Union, please visit

Discovery Credit Union

Discovery Credit Union is a community organisation providing financial services. We offer savings accounts and responsible and affordable loan products to members of the local community.

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