Dundee Trusted Trader Scheme


21st August 2020

2020 is a year of celebration and milestones for the Trusted Trader scheme.

Trusted Trader was started by Dundee Council, and run by Trading Standards, in 2005 with the mission to combat doorstep selling and cold calling. The heart of the scheme is the Code of Practice that businesses must agree to, which provides reassurance and protection to consumers.

For 15 years the Trusted Trader Scheme has been providing trusted, vetted, reviewed and rated tradespeople. Now 13 Scottish local authorities have followed the Dundee model and started their own Trusted Trader Schemes with more schemes being planned. Reviews can be seen on the website www.trustedtrader.info 

Traders who are based in Dundee or who carry out the majority of their business in Dundee can apply for an application form at trusted.trader@dundeecity.gov.uk

Trading Standards also provides support and advice to businesses to help compliance with the relevant legislation. You can download information customised for your particular business at:



Dundee City Council

Dundee draws skilled workers from a 60-minute catchment population of 640,000 and has a local population of over 140,000. The availability of a large pool of highly skilled labour is a key feature in the Dundee economy. Flexibility in the labour force is currently more prevalent in Dundee than in Scotland as a whole. All forms of labour market flexibility - part-time, temporary employment, self-employment and shift work - are widely operational within the city. Labour force stability in the city is excellent, enabling companies to plan with confidence. Labour turnover levels are less than 5% and absenteeism averages 2%.

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