Capital Document Solutions, which maintains office printers across Scotland, thinks it is in a unique position to act as a barometer of how businesses are resuming.
The company has detailed metrics, from the number of copies and prints made and the amount of toner used, to the number of installations being carried out.
It maintains almost 13,000 printing devices to around 4,000 businesses.
Tom Flockhart, managing director and founder of the business, said: “What our KPI’s are telling us at the moment is that the return to work has settled very stubbornly at around 40% of the pre-Covid levels. As the lockdown continues to ease we had expected to see that figure climbing.”
As the biggest independent copy-scan-print expert in Scotland, Capital Document Solutions dominates its field.
Significant numbers of its printers, copiers and other multi-function devices are remotely monitored – in effect giving the firm “smart meter”-type insights into device usage.
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Agilico (Scotland) Limited
At Agilico we serve more than 14,000 customers who, like you, are on a mission to build organisations fully equipped for success in the face of rapid and continuous change. Our shared goal is to maximise operational effectiveness and make work easier for people through the use of cutting-edge workplace technology. Our expertise and experience spans four key areas: Managed Print Services that give organisations a highly dependable, secure and cost-effective print capability for their teams. Information Management Systems that digitise documents, data and workflow, giving people easy access to the processes and information they need. Agile Working Solutions that allow employees to operate effectively and efficiently no matter where they are. Telecoms and IT Services that keep employees, customers and partners connected and productive.
