By the end of the workshop, participants should be able to understand the nature of conflicts, apply effective communication techniques, and foster a culture of open communication within their organizations. Additionally, the workshop aims to enhance interpersonal relationships in the business world, leading to more collaborative and productive work environments.

Avoid conflicts and solve them when they do:
It is not uncommon for conflicts to arise between services and the communities using them. We hope that by teaching people about how conflicts work and how to recognise and understand your own and others’ interests and needs, we can help solve some of these conflicts before they happen reducing stress for both workers and refugees.

Reduce staff stress and burnout:
Learning emotional self-regulation techniques can help you keep your cool in stressful situations, especially when dealing with people who are themselves stressed and desperate. This personal emotional awareness also helps staff avoid burnout, particularly when dealing with complex and traumatic cases.

Learn to communicate effectively and deal with toxic communication:
The techniques developed by American psychologist Marshall Rosenberg are used by mediators, negotiators and other professionals across the world. His approach gives a framework to understand and communicate with others that can all honest and effective communication even in the most challenging of circumstances. These techniques can even be used to more effectively work with someone who is using toxic communication.

Understand the Ukrainian culture to better communicate with them and help them integrate:
Cultural differences often arise as strategies of communication and behaviour used in daily life. By better understanding each other, we can reduce and even avoid conflicts arising from misunderstanding. We can understand how to work together more effectively and understand how to aid people to better integrate into their new communities. Additionally, many Ukrainians are experiencing the trauma of war and being forced to leave their homes. Understanding the cultural implications of life in a new country can help provide better and more effective services.

About Ukrainians Together:

Hanna and Vitalii opened a consultancy office on legal services and mediation in Ukraine in 2020. Hanna started working as in-house mediator in a private school and organised courses on self-development and communication skills for students and teachers, also for legal professionals  organisations and businesses.

Vitalii just returned from a work trip by plane on the evening of 23rd of February without realizing that it was the last flight to Odesa. The next morning 24th of February 2022 their world was turned upside down when Russian forces invaded Ukraine.

In order to find a safe place, continue their life and be able to work they began the visa process to get on the Homes for Ukraine Scheme and in June they heard the news that they had been hoping for: their visa had been approved. They made their way to Scotland, arriving in Dundee in July 2022. After a brief rest, they set to work again.